Privacy policy

Last Updated: October 23, 2025

Welcome to Gold Joy (“we”, “our”, “us”). Your privacy is important to us, and this Privacy Policy describes how we collect, use, and share information when you visit or make a purchase from our website goldjoy.in (the “Site”).

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. INFORMATION WE COLLECT

Device Information

When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse the Site, we collect information about:

  • The individual web pages or products you view
  • What websites or search terms referred you to the Site
  • Information about how you interact with the Site

We refer to this automatically-collected data as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
    For more information about cookies and how to disable them, please visit goldjoy.in.
  • Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing payment information, arranging for shipping, and providing invoices and/or order confirmations).

Additionally, we use this Order Information to:

  1. Communicate with you;
  2. Screen our orders for potential risk or fraud; and
  3. When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

We also use Device Information (especially your IP address) to help us screen for potential risks and fraud, and more generally to improve and optimize our Site — for example, by generating analytics about how our customers browse and interact with the Site, and by assessing the success of our marketing and advertising campaigns.

3. PAYMENT INFORMATION

We use Razorpay to process payments securely. Neither we nor Razorpay store your card details on our servers.
All payment transactions are encrypted and processed in compliance with Payment Card Industry Data Security Standard (PCI-DSS) guidelines.

Your transaction details are only retained as long as necessary to complete your purchase and are not stored thereafter.

4. COOKIES

A “cookie” is a small piece of information stored by a web server on a web browser so it can be read later. Cookies are useful for enabling the browser to remember information specific to a given user.
We place both permanent and temporary cookies on your computer’s hard drive.

Please note:

  • Cookies do not contain any personally identifiable information.
  • We do not store passwords or credit card information in cookies.

5. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For example:

We do not sell, trade, or rent users’ personal identification information to others.

6. CHILDREN’S PRIVACY

Gold Joy websites and software are not directed at or intended for children under the age of thirteen.
No one under thirteen may use the Site unless supervised by an adult. We do not knowingly collect personal information from children.

7. YOUR RIGHTS

If you wish to access, correct, modify, or delete any personal information we have about you, register a complaint, or request further details about our data practices, please contact us:

📧 Email: support@goldjoy.in
📱 WhatsApp: +91 7814996633

We will respond to your request in accordance with applicable data protection laws.

8. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Any changes will be posted on this page with an updated revision date.

 

Thank you for shopping with Gold Joy ✨

We appreciate your trust and support!